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TUTORIALS

Jumping into unfamiliar territory, especially when it comes to new applications for your business or website, can be a little scary. So, to help you find your way, we have a host of Getting Started Guides. They’ll not only walk you through setting up your new products, but take you through the basics and explain some fundamentals, too.


POPULAR GUIDES

Wordpress Getting Started

A Guide to WordPress – WordPress Getting Started Guide

Transferring Hosting To Us

Getting Started Guide Download – Transfer Hosting To Kore Domains

Domain Name Transfers

Tutorial on Domain Name Transfers – Kore Domains Transfer Insider

Shared Hosting

This article only applies to Web & Classic Hosting. For more information, see What type of hosting account do I have?

If you’re new to hosting, this article will help you get started.

1. Set up Your Hosting Account

Without setting up your hosting account, you can’t do anything with it. So, check out Setting up Your Hosting Account.

2. Upload Your Website

After setting up your hosting account, you need to get your website’s files on it. There are a number of ways to do this, including using the application you used to build your website and using an FTP client.

You probably only need to use one of these articles.

3. Preview Your Site

Once you have your website uploaded, check it out using Preview DNS. For more information, see Previewing Your Website with Shared Hosting.

If you don’t see your website (oh no!), make sure you have an “index file.” For more information, see What file displays when someone browses to my domain name?

To see if you have a default file, open up your FTP client/website application and make sure you have one of the files listed in the top level of your hosting account, also known as “the root.”

4. Make Your Site Live

Depending on how you configured your hosting account, your website might already be live. Check it out by going to your domain name.

If it’s not live, you probably need to update your DNS. For more information, see Setting Nameservers for Your Domain Names.


DOMAIN NAMES

Managing Your Domain Names

Quick Start Guide to Managing Your Domain Names – Managing Domain Names


EMAIL

Getting Started with Calendar

Setting up Calendar Accounts

Setting up Calendar accounts requires two steps. First, you must invite users to Calendar, and then they must activate their account.

To Invite Users to Calendar

  1. Log in to your Account Manager.
  2. Click Calendar.
  3. Click  Setup Account next to the plan you want to use.
  4. Click Add next to the plan you want to use.
  5. Complete the following fields, and then click OK:
    • Calendar Plan — Select the Calendar plan you want to use.
    • Enter Email Address — Enter the email address you want to use with the Calendar account. You can invite Calendar users who do not use our email.
    • Message — Enter a message for the Calendar account’s user.

We email a link to activate the Calendar account to the email address entered (it can take up to 24 hours for you to receive the email).

To Activate Calendar Accounts

  1. Open the email titled “Calendar Account Activation.”
  2. Click Activate.
  3. Read the Calendar User Agreement, and then click Accept.
  4. Complete the following fields, and then click Setup:
    • First Name and Last Name — Enter your first and last name.
    • Timezone — Select your Calendar’s timezone.
    • Password and Confirm Password — Enter a password for your Calendar account.

Log in to your Calendar account at https://onlinegroupcalendar.com. Or, if you have a Workspace Webmail account, you can go to the Workspace Webmail Calendar tab.

Managing Email Products

This guide will help you to manage your email products accounts using the Email Control Center. You may download a PDF version to your computer or view the guide here. Manage Email Products

Setting Up Your Email Account to Use IMAP

Setting up Your Email Address with IMAP

You can always use Workspace Webmail to send and receive email messages. Internet Message Access Protocol (IMAP) lets you access email stored on a mail server from multiple computers and devices. To us e IMAP email, you must have an email plan that supports IMAP.

It lets you access your email messages and files without transferring them between computers. You set up IMAP on the computers from which you want to access email from your account.

NOTE: Our servers often use different names for folders compared with the client you’re using. Folders, such as Sent, might remain out of sync until you correctly map them. To do this, clients, such as Microsoft Outlook®, typically publish detailed instructions online. We recommend searching the Internet for instructions from that client to correctly map your folders.

BEFORE YOU START: To set up your email client with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, go to the Email Setup Centerand write down the information that displays under Email Server Settings.

To Set Up IMAP for Your Email Account

  1. Create an account with your email client.
  2. In the client for which you want to configure IMAP, locate the IMAP settings and enter the following: 
    Username
    Your full email address
    Password
    Your email account password
    Incoming Mail Server
    imap.secureserver.net
    Outgoing Mail Server
    smtpout.secureserver.net
    Incoming Port
    Without SSL – 143
    With SSL – 993
    Outgoing Port
    Without SSL – one of the following: 25, 80, 3535
    With SSL – 465

NOTE: Your email client may require password authentication for your Outgoing Mail Server.

For help with a specific mail client, see the following help articles:

Setting Up Your IMAP or POP Address in Microsoft Outlook 2010

Setting Up Your IMAP or POP Address in Microsoft Outlook 2007
Setting Up Your IMAP or POP Address in Microsoft Outlook Express
Setting Up Your IMAP or POP Address in Microsoft Entourage
Setting Up Your IMAP or POP Address in Windows (Vista) Mail
Setting Up Your IMAP or POP Address in Apple Mail
Setting Up Your IMAP or POP Address in Thunderbird Mail

You can also refer to the provider’s help documentation:

Outlook
Outlook Express
Entourage
Windows Vista
Apple Mail
Thunderbird

NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products.

Setting Up Your Email Account to Use POP

Setting up Your Email Address with POP

You can always use Web-Based Email to send and receive email messages. Post Office Protocol (POP) lets you retrieve email from a remote server through an email client.

BEFORE YOU START: To set up your email client with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings.

To Configure POP for Your Email Account

  1. Create an account with your email client.
  2. In the client for which you want to configure POP, locate the POP settings and enter the following:
    Username
    Your full email address
    Password
    Your email account password
    Incoming Mail Server
    Your incoming server.
    Outgoing Mail Server
    Your outgoing server.
    Incoming Port
    Without SSL – 110
    With SSL – 995
    Outgoing Port
    Without SSL – one of the following 25, 80, 3535
    With SSL – 465

NOTE: Your email client may require password authentication for your Outgoing Mail Server.

For help with a specific mail client, see the following help articles:

Outlook 2010: Setting up Email

Setting Up Your IMAP or POP Address in Microsoft Outlook 2007
Outlook 2011 for Mac: Setting up Email
Setting Up Your IMAP or POP Address in Microsoft Outlook Express
Setting Up Your IMAP or POP Address in Microsoft Entourage
Setting Up Your IMAP or POP Address in Windows (Vista) Mail
Setting Up Your IMAP or POP Address in Apple Mail
Setting Up Your IMAP or POP Address in Thunderbird Mail

You can also refer to the provider’s help documentation:

Outlook
Outlook Express
Entourage 
Windows Vista
Apple Mail
Thunderbird

NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products.

Setting Up Microsoft Outlook Express to Access your Email Account

Using Microsoft Outlook Express with Your Email

You can always use Workspace Webmail to send and receive email messages. But you also can view your email with an email client. To access your email through Microsoft Outlook Express®, add an account with the settings outlined below.

BEFORE YOU START: To set up Outlook Express with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, got to the Email Setup Centerand write down the information that displays under Email Server Settings.

To Use Microsoft Outlook Express with Your Email

WARNING: The following procedure is for Microsoft Outlook Express 6. For information on setting up Outlook see Setting Up Your IMAP or POP Address in Outlook 2007.

  1. In Microsoft Outlook Express, select Tools, and then click Accounts.
  2. On the Internet Accounts window, click the Mail tab, then click Add. Select Mail… from the list.
  3. On the Internet Connect Wizard window, in the Display name field, enter the name to be displayed on your email, and then click Next.
  4. In the E-mail address field, enter your email address, and then click Next.
  5. On the E-mail Server Names window, from the My incoming mail server is alist, select either IMAP or  POP3.
  6. Select either IMAP or POP3 for your Account Type. Use these settings for your incoming and outgoing servers, depending on the type of email you have:
    POP3
    Incoming mail server pop.secureserver.net
    Outgoing mail server (SMTP) smtpout.secureserver.net
    IMAP
    Incoming mail server imap.secureserver.net
    Outgoing mail server (SMTP) smtpout.secureserver.net
  7. In the Account name and Password fields, enter your email address and password, and then click Next.

    WARNING: Do not select Log on using Secure Password Authentication. We do not support SPA.

  8. Click Finish.
  9. On the Internet Accounts wizard, select the account you just created, and then click Properties.
  10. In the Properties window, click the Servers tab, and then select My server requires authentication. Ensure Use same settings as my incoming mail server is selected.
  11. Click the Advanced tab.
    • Outgoing Server Settings
      Port
      Without SSL – One of the following: 80, 3535 
      With SSL – 465
      (Optional) This server requires an encrypted connection (SSL)
      Select to enable.
    • Incoming Server Settings
      Port
      IMAP without SSL – 143
      IMAP with SSL – 993
      POP without SSL – 110
      For POP with SSL – 995
      (Optional) This server requires an encrypted connection (SSL)
      Select to enable.
  12. Click OK.

You can also refer to the provider’s help documentation: www.microsoft.com.


NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Outlook® Express is a registered trademark of Microsoft Corporation in the United States and/or other countries. All rights reserved.

Setting Up Your Email in Microsoft Outlook 2007

Outlook 2007: Setting up Workspace Email

Screen-by-Screen

Setting up Outlook is pretty quick — though it looks like there’s a lot of information here, 5 minutes is all you need to get your email working in Outlook 2007.

BEFORE YOU START: To set up Outlook with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings.

NOTE: As a troubleshooting step, you must have enabled SMTP relays for your account. For more information, see Managing Your Email Account SMTP Relays.

If you’re not receiving email messages or you can’t send messages, see Outlook 2007: Troubleshooting. Don’t worry. There are a few things that can happen during the setup process. We’ll help you investigate and fix them.


NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.

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Setting Up Microsoft Entourage to Access your Email Account

Using Microsoft Entourage with Your Email

You can always use Web-Based Email to send and receive email messages. But you also can view your email with an email client. To access your email through Microsoft Entourage®, add an account with the settings outlined below.

Here’s the Lowdown: You can configure Microsoft Entourage 2004 to access the email messages on your email account using POP or IMAP. While exact steps may differ from version to version, these settings are similar in other versions of Microsoft Entourage.

BEFORE YOU START: To set up Microsoft Entourage with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings.

To Use Microsoft Entourage with Your Email

      

  1. Open Microsoft Entourage.
  2. From the Tools menu, select Accounts.
  3. Click New.
  4. If the Account Setup Assistant window opens, click Configure account manually.
  5. In the Account Type section, select IMAP or POP, and click OK.
  6. In the Edit Account window, enter the following information:
    Account name
    An identifier for your account such as My Mail, Work, or Home
    Name
    The name to be shown on your email
    Email address
    Your full email address
  7. Complete the Receiving mail fields. 
    Account ID
    Your email address
    POP/IMAP Server
    Your IMAP or POP host settings
    Password
    Your email account password
  8. Select Click here for advanced receiving options, make the following changes, and then click OK:
    (Optional) This IMAP/POP service requires a secure connection (SSL)
    Select to enable
    Override default IMAP/POP port
    Select to enable
    POP/IMAP Port
    IMAP without SSL – 143
    IMAP with SSL – 993
    POP without SSL – 110
    POP with SSL – 995
  9. In the Sending mail section, enter your SMTP Server.
  10. Select Click here for more advanced sending options and make the following changes:
    (Optional) SMTP server requires secure connection (SSL)
    Select to enable
    Override default SMTP port
    Select to enable
    SMTP Port
    Without SSL – one of the following: 25, 80, 3535
    With SSL – 465
    SMTP server requires authentication
    Select to enable
    Use same settings as receiving mail server
    Select to enable
  11. Click OK.

    For information on setting up Microsoft Entourage, see How to Set up an IMAP E-mail Account in Entourage or How to Set up a POP E-mail Account in Entourage.

    NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Entourage® is a registered trademark of Microsoft Corporation in the United States and/or other countries. All rights reserved.

Getting Started With Online Storage

Online Storage Reference Guide

Use this article to reference all the robust functionality of Online Storage. From uploading your files to sharing them with collaborators, you can find instructions below for using all the functionality Online Storage puts at your fingertips.

If you get stuck, don’t worry. We’re available 24/7 to answer your call in person and get you the assistance you need. Please take a moment to peruse the topics below, and then click a link for step-by-step instructions.


HOSTING

Hosting Account Getting Started Guide

Hosting Account Getting Started Guide

Th is article only applies to Web & Classic Hosting. For more information, see What type of hosting account do I have?

If you’re new to hosting, this article will help you get started.

1. Set up Your Hosting Account

Without setting up your hosting account, you can’t do anything with it. So, check out Setting up Your Hosting Account.

2. Upload Your Website

After setting up your hosting account, you need to get your website’s files on it. There are a number of ways to do this, including using the application you used to build your website and using an FTP client.

You probably only need to use one of these articles.

3. Preview Your Site

Once you have your website uploaded, check it out using Preview DNS. For more information, see Previewing Your Website with Shared Hosting.

If you don’t see your website (oh no!), make sure you have an “index file.” For more information, see What file displays when someone browses to my domain name?

To see if you have a default file, open up your FTP client/website application and make sure you have one of the files listed in the top level of your hosting account, also known as “the root.”

4. Make Your Site Live

Depending on how you configured your hosting account, your website might already be live. Check it out by going to your domain name.

If it’s not live, you probably need to update your DNS. For more information, see Setting Nameservers for Your Domain Names.

Getting Started with Hosting (cPanel)

Getting Started with Hosting (cPanel)

If you’re new to hosting or cPanel, this article will help you get started.

1. Set Up Your Hosting

The first thing you need is to set up your hosting account. This will let you attach a domain name to your hosting account, as well as create a username and password. For more information, see Setting up Your Hosting Account.

2. Upload Your Files

The easiest way to do this is to use cPanel’s built-in File Manager. Here, you can upload files, as well as move and edit them. For more information, see Accessing Your Control Panel’s File Manager.

Once you’ve opened it, make sure you Upload the site’s files to the public_html directory.

3. Set up Email

Now that you have your site situated, you can go to the Email tab, and then set up email accounts. For more information, see Adding Email Accounts to cPanel Domains.

Getting Started with Hosting (Plesk)

Getting Started with Hosting (Plesk)

If you’re new to hosting or Plesk, this article will help you get started.

1. Set Up Your Hosting

To set up your hosting, go to gateway.securepaynet.net, and then log in to your Kore Domains account. From there, click Set Up under your account and follow the instructions.

2. Upload Your Files

The easiest way to do this is to use Plesk’s built-in File Manager. To access it, in the section of your domain on the Websites & Domains tab, click File Manager.

Once you’ve opened it, make sure you Upload Files to the httpdocs directory.

3. Preview Your Site

To make sure everything’s working properly, you can preview your site by clicking Previewnext to the domain on the Websites & Domains tab.

4. Schedule Backups

After you have your site up and running, we recommend using Plesk’s awesome built-in backup feature. You can fully automate backups, so you never have to worry about losing your site’s content. For more information, see Backing up Your Shared Hosting Account.

We typically recommend only keeping 6 months’ worth of monthly backups, but you might need more depending on how often you update your site’s content.

Moving Your Website to Us (Shared Hosting)

Moving Your Website to Us (Shared Hosting)

If you have a hosting account somewhere else, but you want to move it to us (thank you!), we have all of the information you’ll need in this article. However, there are some complexities it doesn’t handle.

This guide is great if you… Do not use this guide if…
  • Have a simple site built using HTML
  • Want to leave your email services as-is
  • Have FTP access to your website’s files
  • Use WordPress (instead, we recommend this)
  • Use other Web apps like Joomla!
  • Want to make changes to your email service

If this all sounds agreeable to you, let’s get started.

Set up Your Account

After you purchase an account, you’ve got to set it up so we know which domain you plan on using. We have that information in Setting up Your Hosting Account.

If you’re moving your website between hosting accounts within our system, you might need to remove the domain from an existing account or change your old account’s primary domain name.

Downloading Your Website

If you have a copy of your website’s files, you can skip this step.

If you don’t, you’ll need to download a copy of the files from your current hosting company. Because there are so many potential places you could be hosting, there’s no way we can document their procedures. However, we can say that we recommend using an FTP client and provide you documentation about using it (albeit with our system) in Connecting to Your Hosting Account with FileZilla (FTP).

Uploading Your Website

Once you have the files, you need to move them from your local computer to your hosting account (i.e. our servers, which are accessible over the Internet). To do this, we recommend using an FTP client, though there are some other options available to you. For that information, check out Upload files to your website (FTP).

Previewing Your Website

After you’ve gotten the content on your hosting account, you’ll want to preview it to make sure it looks good. For that information, see Previewing Your Website with Shared Hosting.

Making Your Site Hosted with Us Live

If everything looks good, you can officially make the switch from your old host to us by changing your DNS, which controls which hosting account/server your domain name loads (more info). This process pretty simple, but there are two ways to do it, which have different impacts on your website — namely its email.

Before proceeding, ask you yourself, “Do I care what happens to my current email configuration?

Yes To maintain your current email configuration, you’ll need to change only your domain name’s primary IP address/A record. You can find the IP address using these instructions.Once you have that, you’ll need to change it with the company where your domain name is registered. If that’s through us, you can use our DNS manager (
No If you don’t care what happens to your current email configuration, you can just change your nameservers (which will change allof your DNS settings). We have all of those instructions in Setting Nameservers for Your Domain Names.

Either of these changes can take up to 48 hours to display Internet-wide. Once they do — that’s it! You’re done transferring your hosting account.

Getting Started with WordPress

Getting Started with WordPress

No more is a blog just a single page with a “what I did at the store today” kind of dialog. Blogs are the lifeblood of the Internet, bringing publishing to the masses. Gone are the days of individual page creation to post an entry, too. With WordPress you can have enterprise-level content management capabilities for your blog and Website, for the same cost as the air you breathe: Free!

So what the heck is WordPress, anyway?

WordPress is a Web-publishing platform frequently used for Web logs, or “blogs”, that focuses on speed, ease of use and one of the best user experiences available. With WordPress, you can manage anything from a simple personal site with just a few pages all the way up to a commercial site with hundreds of pages. The sky is the limit with WordPress, and thanks to that ease of use, it doesn’t matter if you’re a Web expert or just getting started. Anyone can create a fantastic website using WordPress.

WordPress is an Open Source project, which means there are hundreds of people all over the world working on it. (More than most commercial platforms.) It also means you are free to use it for anything from your dog’s home page to a Fortune 500 website without paying anyone a license fee.

Started in 2003, WordPress has become the largest self-hosted blogging tool in the world, used on hundreds of thousands of sites and seen by tens of millions of people every day.

If you don’t already have WordPress installed on your hosting account, see Installing WordPress on Your Hosting Account.

What’s next?

After WordPress is installed and you get the email from us telling you that everything is ready, it’s time to log in to the WordPress Dashboard for the first time.

Open your Web browser of choice and go to the domain name where you installed WordPress. For example: http://mycoolnewblog.coolexample.com (mycoolnewblog.coolexample.com is the domain name you used to set up WordPress).

Things to Consider

If you already have WordPress set up elsewhere, see Moving Large WordPress Sites to Kore Domains for more information.

If your domain name currently points somewhere else, you need to update your domain name’s nameservers and IP Address (A Record) to use WordPress. For more information, see:

Other Resources

You can find more help at the WordPress website, which offers resources on these subjects:

Using Windows XP to Upload Your Site

Uploading Your Web Site (FTP) Articles

Troubleshooting FileZilla FTP Connections              

If you have problems establishing an FTP connection to your hosting account using…

Upload Files to Your Website (FTP)

To make your website visible on the Internet, you need to upload your website’s…

Adobe Muse: Publishing Your Website

If you created a website using Adobe Creative Cloud (CC) Muse, you can use its…

Changing Your Secondary Domain Name’s Root Folder

If you have either a Deluxe , Premium , Unlimited , or Ultimate hosting account,…

Publishing Your Website with Dreamweaver CS6

After building your website with Adobe Dreamweaver®, you can publish it to your…

Publishing Your Website with Dreamweaver CS5

After building your website with Adobe Dreamweaver®, you can publish it to your…

Publishing Your Site with Fetch

Use the following steps to publish your website using the Fetch FTP client on a…

What FTP software do you recommend?

There are a number of popular FTP clients available online. We recommend:…

Configuring Filezilla for FTPS Explicit

When using Filezilla, select the FTP over explicit TLS encryption option to secure…

Editing Additional FTP Users on Your Shared Hosting Account

You can easily edit the password and working directory for FTP users. To Edit…

Removing Additional FTP Users from Your Shared Hosting Account

You can easily remove additional FTP users from your hosting account. NOTE: You…

Adding FTP Users to Your Shared Hosting Account

Additional FTP users can upload and manage files in your hosting account. To Add…

Uploading Websites Created with iWeb              

When you’re ready to publish your website with Apple iWeb, it helps to have the…

Microsoft Expression Web: Publish Your Website

This Quick Start guide describes how to use Microsoft Expression Web to connect to…

What is File Transfer Protocol (FTP)?

Using File Transfer Protocol (FTP), you can connect to a remote computer, such as a…

What is my website’s root directory?

The root directory of your website is the content that loads when visitors access your…

Finding Your Hosting/FTP Login or User Name

To upload content to your website, you need your hosting username and password. This…

Connecting to Your Hosting Account with FileZilla (FTP)

Screen-by-Screen FileZilla is a free File Transfer Protocol (FTP)…

FileZilla Errors: “The Server’s Certificate Is Unknown” & ECONNREFUSED

You might receive the following error when trying to connect to your cPanel shared…

Do your hosting accounts support active or passive FTP?

Our hosting accounts only support passive FTP. For this reason you need to make sure…

Publishing Your Web Site with Dreamweaver CS4

After building your website with Adobe Dreamweaver®, you can publish it to your…

Publishing Your FrontPage 2003 Website Using FTP

If you built your website using Microsoft FrontPage® 2003, we recommend publishing…

Why would I need additional (File Transfer Protocol) FTP users?

There are several reasons why you might consider creating an additional (File Transfer…

Using Windows Vista to Upload Your Site

This guide briefly describes what an FTP client is and how to use Windows Vista…

Using Windows 7 to Connect to Your Hosting Account

You can use Microsoft® Windows 7 to connect to your hosting account and upload…

Connecting to Your Shared Hosting Account with FTP-SSL

If you are the primary FTP user, you can secure your FTP connection using FTP-SSL….

Hosting Multiple Websites on Your Hosting Account

Only our Deluxe, Premium, Unlimited, and Ultimate hosting accounts can host multiple…

I uploaded my files. Why isn’t my website displaying?

If your website isn’t displaying after you have uploaded your files, check the…

Using Windows Vista to Upload Your Site

This guide briefly describes what an FTP client is and how to use Windows Vista Network Places to upload your website to your hosting account. You may download a PDF version to your computer or view the guide below. Using Windows Vista

Introducing ASP

ASP Articles

Windows Shared Hosting ASP/ASP.NET Module & Feature Support

Which ASP and ASP.NET modules and features your account supports depends on which type…

What server objects are supported on Windows shared hosting servers?

This article only applies to Web & Classic Hosting. For more information, see What…

Specifying an Email Address for the ASP Form-Mailer

This article only applies to Web & Classic Hosting. For more information, see What…

What trust level can I use when running ASP.NET?

The trust level available to your ASP.NET applications depends on the type of hosting…

Connecting to a MySQL Database Using ASP/ADO

This example describes using ASP/ADO to connect to a MySQL Database. Replace values…

Using Windows Hosting Form Mailers              

This article only applies to Web Hosting. For more information, see What type of…

Using CDONTS to Send Email from Your Windows Hosting Account

CDONTS uses the NewMail object to create and send email. This method is incompatible…

How Often Does Your Form Mailer Send Mail?

Our form mailer sends mail at the following rates: ASP – every 10 minutes…

Where Can I Get More Help Using ASP/ASP.NET?

ASP and ASP.NET are programming languages developed by Microsoft. Therefore,…

What is ASP/ASP.NET?

ASP stands for Active Server Pages. ASP and ASP.NET are programs that run on Windows….

CDONTS Example for ASP Hosting

This is an example of a CDONTS script that works with our ASP hosting plan. This…

Hosting Account Support for DLLs (Dynamic Link Libraries)              

Our Windows hosting supports ASP.NET application DLLs only. Further, DLLs that require…


DEDICATED HOSTING

Getting Started With Your Linux Server Using Plesk 11

Getting Started with Your Linux Private Server Using Parallels Plesk Panel 11

This guide will help you to get started with your Linux Dedicated Server running Parallels Plesk Panel 11 as your hosting control panel. You may download a PDF version to your computer or view the guide here. Getting Started With Your Linux Dedicated Server Using Parallels Plesk Panel 11

Getting Started With Your Linux Server Using cPanel

GETTING STARTED WITH CPANEL

  This guide covers everything you need to get started including…

  • Setting up your server, which is the boring, basic stuff like choosing a username and password.
  • Creating an account for a domain name in cPanel shows you how you’re going to create a Web-accessible space on your server to host a website.
  • Getting your website online using cPanel.
  • Configuring email in cPanel so you can receive email at your domain names.
  • Maintaining Your Server to keep your server’s software up to date.

All right – on to the guide iteself.

UNDERSTANDING SERVERS

Before we get started in earnest, though, let’s just quickly review how your cPanel server works. There are quite a few moving parts, so looking at their relationship might help you understand it more clearly.

YOUR SERVER

WEB HOST MANAGER (WHM)

CPANEL ACCOUNT 1

WEBSITE 1
WEBSITE 2
CPANEL ACCOUNT 2

WEBSITE 3
WEBSITE 4

What we’d like you to glean from the diagram is that your server runs two important have two pieces of software: Web Host Manager (WHM) and cPanel.

  • Web Host Manager, like the name implies, lets you manage all of the Web hosting functions on your server. You only have one instance of it because it will manage all of the software that supports your server — including creating cPanel “accounts.”
  • cPanel is a control panel for an individual user to manage her websites. That means there can be many instances of cPanel on the server; one for each account that you create through WHM.

That isn’t to say that you need to create multiple cPanel accounts if you’re using the server for yourself. However, it is important to note that you do need at least one cPanel account — that’s where you host the website on your server. Also, of note, cPanel hosts one primary website but can also host others using the Add-on Domains feature. All right, with that out of the way, let’s get going.

UP NEXT…

Now that you understand what’s going on, let’s set up your account.

Go to Setting Up Your Server >>

Getting Started With Your Windows Server Using Plesk 9.2

Getting Started with Your Windows Server Using Parallels Plesk Panel 9.2

This guide will assist you in getting started with your Windows Virtual Private Server (VPS) using Parallels Plesk Panel as your hosting control panel. Getting Started With Your Windows Server Using Parallels Plesk Panel

Getting Started With Your Windows Server Using Plesk 11

Getting Started with Your Windows Server Using Parallels Plesk Panel 11

This guide will help you to get started with your Windows server running Parallels Plesk Panel 11 as your hosting control panel. You may download a PDF version to your computer or view the guide here. Getting Started With Your Windows Server Using Parallels Plesk Panel 11

Getting Started With Your Server Using Parallels Small Business Panel

Dedicated Linux

Dedicated hosting reserves a Web server for a single customer where the customer has exclusive rights to their server’s bandwidth, memory, and storage space. With a dedicated server, traffic and usage patterns of other customers do not affect performance.

Because of their available bandwidth, versatility, and consistent performance, dedicated servers are used for a variety of purposes, including gaming, database management, and traffic-intensive Web sites.

More Dedicated Linux FAQ and Articles

Dedicated Linux Articles

How do I run updates on my dedicated server?

All updates regarding patches, software, and bug fixes are the responsibility of the…

Critical Paths for Your Linux VPS or Dedicated Server

The file directory on your Linux VPS or Dedicated Server contains a number of critical…

Comparing Dedicated Hosting Control Panels

Hosting control panels offer unique interfaces, workflows and features. This chart…

Securing Your Server Against the Heartbleed Vulnerability

Due to a major security flaw in OpenSSL, you should update your server to the newest…

Requesting a Power Cycle for Your Server

If you cannot reboot your server, manually ( more info ), you can request a power…

What software is installed on my Linux dedicated server?

The contents of your dedicated Linux server depends on what kind of Linux distribution…


EXPRESS EMAIL MARKETING

Setting Up Express Email Marketing

SITE BUILDERS

Getting Started With Website Builder

Getting Started with Website Builder v6

Website Builder lets you quickly create dynamic websites without experience in coding or Web design. It’s as simple as dragging and dropping.

To Get Started with Website Builder

  1. Log in to your Account Manager.
  2. Click Website Builder.
  3. Next to the Website Builder account you want to use, click Manage.
  4. From the Welcome to Website Builder window, select the domain name for your website.
  5. Select that you have read and agree to the terms and conditions of the Website Builder Service Agreement, and then click OK.
  6. Select one of the following setup options, and then complete its steps:
    • Get Your Website Online Fast — It’s the fastest setup option. Your website content is pre-filled, including images, page titles and navigation buttons. Just tell us about your site, pick a template, and then select your pages. You can always replace text and images later.
    • Make Your Website Perfect — It’s the most popular setup option. Simply select a template, and then start working on your website. You can add your own images, text, videos, and more using our drag-and-drop Page Designer.

    NOTE: If you want to build your website from scratch and still get the convenience of a drag-and-drop Page Designer, select I’m pretty advanced. Let me start editing HTML/CSS.

Now that you’ve successfully set up your account, let’s start Designing Pages with Website Builder v6 .

Getting Started with Website Builder v7

Getting Started with Website Builder v7

NOTE: This article is for Website Builder version 7. Your version displays at the top of the screen when you log in to your Website Builder account. Not using version 7? Search Website Builder  version 6 articles.

You need to get online, and we’re here to help. Website Builder v7 comes with easy-to-use website building tools that don’t require technical skills or coding experience. Select from hundreds of professional themes with placeholder content and images and get your business online in less than 5 minutes.

To Get Started with Website Builder v7

  1. Log in to your Account Manager.
  2. Click Website Builder/InstantPage to see your website accounts.
  3. Next to the account you want to use, click Manage.
  4. Select a domain from your account, enter a domain name registered elsewhere, or create a sub-domain using a domain in your account for your website, and then click OK.

    NOTE: If your account was auto-setup, you can skip this step.

  5. Locate the theme you want to use for your website, and then click Select Theme. (If you hover your pointer over the thumbnail image and click Full Screen, you can get a better look at the theme’s design.)

    NOTE: Each theme has pluses and minuses, and it may take a couple of days before you know if it fits your needs. While you can change your theme at any time, none of the text and images you’ve added will be preserved. To avoid starting from scratch if you switch themes, you may want to “test drive” a theme with a minimum of your own text and images until you’re sure about it.

  6. On the Get Established page, enter your business name and contact email address. Optionally, you can add other information that will help us get your business found by your customers:
    Fill out the Get Established page

    • Business category: Select the category that best describes your kind of business.
    • Address: This makes it easy to generate a map of your location and help your listing appear in location-driven search results.
    • Phone: You can enter your current business phone number.
    • Connect social: You can also connect your Facebook and/or Twitter account to your website.
  7. When you’re finished, click Next.
  8. If this is your first time setting up Website Builder v7, we show you a quick video overview of its tools. When you’re ready, click Close Video to get started building your site. (Your work is automatically saved as you go.)
  9. When you’re ready, click Publish to present your site to the outside world.

NOTE: Good work! Now let’s start Adding and Editing Text. For a linked list of Website Builder v7’s major tasks, see Using Website Builder v7.

Getting Started with Online Store

Coming Soon

Getting Started With Photo Album

Setting up Photo Album for the First Time

Before you can add and share photos or videos in Photo Album, you need to set up your account.

To Set Up Your Account

  1. Log in to your Account Manager.
  2. Click Photo Album.
  3. Click Setup Account next to the account you want to create.
  4. On the End User License Agreement page, click  Accept.
  5. On the Account Settings page, enter the email address you want to use to send photos by email and for password recovery, and then specify one of the following Domain Settings:
    • Create a new subdomain — Enter the subdomain prefix and select one of the domains in your list.
    • Select an available domain from your account — Select from a list of domains for this account.
    • Enter a domain not registered here — Enter the full domain name.

    NOTE: If you enter a domain that you registered with another registrar, please update the A Record for your domain so it points to the IP address 208.109.80.29. For more information, contact your domain registrar.

  6. Click Save.

Your account is set up. To update your user name and password , see:
Changing Your Photo Album User Name
Changing Your Photo Album Password

Getting Started With Quick Shopping Cart®

Setting up Quick Shopping Cart

With Quick Shopping Cart® you can easily create a successful online store. We’ll walk you through setting it up and creating your online store so you can quickly start selling your products.

To Set Up Quick Shopping Cart

  1. Log in to your Account Manager.
  2. Click Quick Shopping Cart.
  3. In the Quick Shopping Cart list, click Manage next to the New Account you want to set up.
  4. Next to Company name, enter the name of your store.
  5. Next to Email address, enter the email address you want to associate with your store.
  6. Select whether you want to use an available domain or subdomain from your account (for example, www.coolexample.com or shop.coolexample.com), or use a domain registered elsewhere.

    NOTE: When setting up Quick Shopping Cart on a domain registered elsewhere, you need to manually modify the A record to point to your store’s IP address. For more information, see Finding Your Quick Shopping Cart IP Address.

  7. Select I have read and accept the terms of the Quick Shopping Cart Service Agreement.
  8. If you want to offer PayPal® as a payment option for your customers, next to PayPal Express Checkout, enter the email address where you want to receive PayPal payment notices.
  9. Click OK.

Congratulations! N ow you’re ready to create your online store.

To begin, see Walkthrough: Designing Your Store in Quick Shopping Cart.


SECURE CERTIFICATES

Getting Started with SSL Certificates

Getting Started with SSL Certificates

An SSL certificate on your website builds a secure, encrypted connection between the browser and your Web server that lets visitors submit sensitive information, such as payment details, securely.

We offer multiple certificate types, so before you purchase an SSL certificate be sure to review your server configuration, and consider how you plan to use the SSL certificate.

After you purchase an SSL, request the certificate in your account. Depending on the certificate type, we verify requests with the domain registrant and possibly other factors before we issue the signed certificate.

When your certificate is issued, download all of the files from your account and install them on your Web server to secure your site. If your website is hosted in the same account, we automatically install the SSL and update the IP address for your website when your SSL is approved.

Selecting the Right SSL for Your Website

Some websites or servers have specific SSL certificate requirements. Review your business needs and server configuration, then check out Which SSL do I need?

Here’s a quick overview of the certificate types:

Standard Single Domain SSL — If you need to encrypt information for only one Web address, coolexample.com for example, use the single SSL. The single SSL works well for shopping cart sites, and is also a good way to encrypt logins on your site.

One certificate protects www.coolexample.com and coolexample.com.

Single Domains with Unlimited Sub Domains (Wildcard) SSL — With a wildcard, you can request the certificate for *.coolexample.com to secure subdomains such as photos.coolexample.com, blog.coolexample.com, email.coolexample.com, and more.

Multiple Domain UCC SSL — A multiple domain UCC certificate is ideal for Microsoft Office® Communications Server, Exchange 2007 and 2010 Server, or other enterprise applications, and single companies or entities with many related URLs. However, this certificate is not recommended for sites where content or businesses are unrelated.

If you’re still stuck on which certificate to purchase, use this graph to cross-reference the assurance you need with the number of domains or subdomains you need to secure:

For more information about certificate types, see the following articles:
What is the difference between a Premium Extended Validation (EV) Certificate and a Deluxe SSL Certificate?
What is a Multiple Domain (UCC) SSL Certificate?
What is a Wildcard SSL certificate?

Requesting the SSL in Your Account

After you purchase an SSL credit, how you submit the request for a certificate in your account varies depending on the type of certificate and where you’re installing the SSL.

Requesting an SSL Certificate
Requesting an SSL Certificate
Requesting a Premium Extended Validation SSL Certificate
Adding an SSL Certificate and Site Seal to Your Website Builder Site
Adding an SSL Certificate and Site Seal to Quick Shopping Cart

Installing the SSL on Your Website

When the certificate is issued, we send an email to let you know. What happens next depends on where you’re hosted and the options you selected when you requested the certificate.

If you selected Web Hosting, Grid Hosting, Website Builder, Quick Shopping Cart® or Dream Web Site when you requested your certificate, we automatically update the IP address for your website when your SSL is approved.

If you host your website with another provider, or you use one of our VPS or Dedicated Server solutions, see the article Installing an SSL: Server Instructions for information about installing the SSL on your server.

NOTE: For third-party hosting or a Virtual Private or dedicated hosting plan, you must reinstall a UCC certificate every time you need to add or remove a subject alternative name (SAN). Therefore, when possible, we recommend assigning all your SANs before you install the certificate. For information on adding or dropping SANs, see Adding or Dropping Subject Alternative Names from UCC Certificates.

Additional SSL Resources