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FREQUENTLY ASKED QUESTIONS

Answers to all of the most common FAQ’s below..


DOMAINS

Registering Domain Names

Registering Domain Names

You can register domain names through our website. Some top-level domain names (TLDs) are available to everyone, while others have specific registration requirements.

More Registering Domain Names FAQ and Articles

Registering Domain Names Articles

What if I misspelled my domain name when I registered it?

Unfortunately, we are unable to change or edit the spelling of a domain name after you…

How do domain names work?

Registering a domain name does not automatically activate a website that displays when…

About ccTLDs (Country-Code Domain Names)

NOTE: We’ve disabled .tc and .vg new registrations and transfers to us until…

Parking Your Domain Name

A parked domain name means that visitors see a temporary Web page when they enter your…

Verifying Contact Information for ICANN Validation

The Registrar Accreditation Agreement (RAA) with ICANN lets us act as a registrar and…

About .jobs Domain Names              

The .jobs top-level domain name (TLD) is an extension that represents…

Domain Name FAQ              

What is a Domain Name? A domain name, like www.coolexample.com , is a lot…

Why should I register more than one domain name?

If you’re thinking about registering more than one domain name, you’ve got the right…

What happens after domain names expire?

Once a domain name expires, it goes through many stages before being released to the…

Registering Domain Names

Registering a domain name builds your credibility on the Internet. Use domain names to…

Expired Registration Recovery Policy (ERRP) Compliance Statement              

On Aug. 31, 2013, ICANN will adopt the Expired Registration Recovery Policy (ERRP),…

Domains By Proxy Private Registration

Domains By Proxy Private Registration

Domains By Proxy® private registration, also known as privacy, is a service that lists proxy contact information in the Whois database instead of your personal contact information.

More Domains By Proxy Private Registration FAQ and Articles

Domains By Proxy Private Registration Articles

Adding Private Registration to Your Domain Names              

Per our agreement with the Internet Corporation of Assigned Names and Numbers (ICANN),…

Canceling Private Registration for Your Domain Names

When you cancel Private Registration, your personal information, including your name,…

Retrieving Your Domains By Proxy Login Information

Domains By Proxy® (DBP) provides Private Registration for your domain names. When…

Updating Contact Information for Domain Names with Privacy

When you add Private Registration to your domain names, Domains By Proxy® (DBP)…

Domains By Proxy FAQ              

What is the difference between public and private domain name registration? Per our…

Business Registration

Business Registration

Business Registration provides more prominent visibility on your domain name’s Whois listing by letting you add a logo, business links, images, business hours, coupons, and even a local map that highlights your location.

More Business Registration FAQ and Articles

Business Registration Articles

What is Business Registration?

Business Registration provides more prominent visibility on your domain name’s Whois…

Adding Business Registration to an Existing Domain Name

You can add Business Registration to most domain names in your account. NOTE: Some…

Business Registration FAQ

What is the Whois database? The Whois database is an online repository of…

Managing Your Business Registration Profile

Business Registration provides a customized business listing in the Whois database for…

Certified Domains

Certified Domains

Let customers know that your business is reliable and legitimate. A Certified Domain shows your site’s visitors that your domain name passed our validation process and that a trusted authority has authenticated your credentials.

More Certified Domains FAQ and Articles

Certified Domains Articles

Posting the Domain Origination Certified Seal

Let customers know your business is reliable and you are legitimate. The Domain…

What are Certified Domains?

A Certified Domain lets people know that we have formally certified the domain’s…

What is the Certified Domain authorization and validation process?

Here’s the Lowdown: This is your Certified Domain name verification road map. We’ve…

Working with Your Certified Domain

Here’s the Lowdown: If your domain has completed certification, we’ve summarized…

Transfers & Account Changes

Transfers and Account Changes

A domain name transfer moves a domain name from one registrar to another. An account change moves a domain name from one account to another at the same registrar.

More Transfers and Account Changes FAQ and Articles

Transfers and Account Changes Articles

Preparing to Transfer Domain Names to Kore Domains

Before you can authorize a domain name transfer from another registrar to us, you must…

Moving a Domain Name out of Your Account

If you want to move a domain name from one account with us to another, you are in the…

Locking and Unlocking Your Domain Names

We automatically keep your domain names locked at the registry level to keep them…

Accepting a Domain Name into Your Account

An account change occurs when an account owner moves a domain name from one account…

Updating Missing or Inaccurate Authorization Codes

Some domain name registries assign authorization codes (also known as EPP codes or…

How do I resend the transfer IDs to my updated admin email address?

When you purchase a domain name transfer to us, we send the transfer IDs required to…

Getting an Authorization Code to Transfer Your Domain Name              

NOTE: We’ve disabled .tc and .vg new registrations and transfers to us until…

Transferring Domain Names to Another Registrar              

The process for transferring domain names from your account with us to another…

Restarting Domain Transfers to Us              

If there is an error with your domain name transfer to us, it displays in the Status…

Transferring Domain Names to Kore Domains              

You can use these instructions to transfer a domain name from your current registrar…

Quick Content

Quick Content

Quick Content is a mini website with customzied content and targeted advertisements that lets you earn money on your parked domain names.

More Quick Content FAQ and Articles

Quick Content Articles

What is Quick Content?

Quick Content, is a mini website with customized content and targeted advertisements…

Publishing Quick Content Site Changes              

After editing your Quick Content site, you must publish your changes to make them…

Managing Your Quick Content Keywords

When you set up Quick Content, you can define up to four different keywords that…

Purchasing Quick Content Credits

Quick Content provides a mini website indexed by search engines like Google®. See…

Setting up Quick Content

After you add a domain name to your Quick Content account, you can use these…

Viewing Your Quick Content Reports

A Quick Content report provides information about visitor activity on your Quick…

Selecting Templates for Quick Content Sites

We have disabled shopping templates, and are looking for better alternatives for you…

Adding Quick Content to Domain Names

You can add Quick Content to your domain names by entering them, selecting them from…

Getting Started with Quick Content              

Quick Content creates a mini website that is indexable by search engines for your…

Protected & Deluxe Registration

Protected and Deluxe Registration

Protected and Deluxe Registration are premium services you can apply to many of the domain names you purchase or already registered wtih us. Both included Domains By Proxy® private registration and Business Registration. Protected Registration also includes Domain Ownership Protection.

More Protected and Deluxe Registration FAQ and Articles

Protected and Deluxe Registration Articles

What happens if my protected domain name expires?

If your domain name with Protected Registration does not renew, we place it in an…

What is Business Registration?

Business Registration provides more prominent visibility on your domain name’s Whois…

What is Protected Registration?

Protected Registration is a premium service you can apply to many of the domain names…

Can I list my protected domain name for auction?

No. You cannot list a domain name that has Protected Registration for auction. Use…

Adding Deluxe or Protected Registration to Your Domain Names

You can add Deluxe or Protected Registration to the domain names in your account with…

Canceling Protected Registration

TThe Protected Registration service must be cancelled by submitting the online request…

Domains By Proxy FAQ              

What is the difference between public and private domain name registration? Per our…

Domain Backorders & Monitoring

Domain Backorders and Monitoring

Domain Backorders and Monitoring let you monitor domain name changes, review the list of expiring domain names, and most importantly, backorder domain names so you can register them the instant they’re available.

More Domain Backorders and Monitoring FAQ and Articles

Domain Backorders and Monitoring Articles

Does Domain Backorders guarantee domain name registration?

No. The Domain Backorders service does not guarantee you will acquire a domain name….

Setting up Domain Backorders

If you want to capture a domain name that someone else currently has registered, you…

Setting up Domain Monitoring

You can add Domain Monitoring to specific domain names so you can monitor changes made…

Changing a Backorder to a Different Domain Name

You can change your Domain Backorders service to a different domain name as long as…

What are Domain Backorders?

Domain Backorders is a service that helps you attempt to acquire a domain…

Viewing Your Backordered and Monitored Domain Names

In the Domain Manager, you can view a list of your backordered and monitored domain…

Domain Backorder and Monitoring FAQ

Does Domain Backorders guarantee domain name registration? No. The Domain Backorders…

Domain Name Appraisals

There are no articles for Domain Name Appraisals

Managing Domain Names

Managing Domain Names

In the Domain Manager, you can manage, forward, or mask your domain names and subdomains. You can also update your domain name contact information, renew or recover your domain names, and manage, AccountExecs, Preset Profiles, DNSSEC, and more.

More Managing Domain Names FAQ and Articles

Managing Domain Names Articles

Renewing Your Domain Names

In the Domain Manager, you can set your domain names to renew automatically, or you…

Manually Forwarding or Masking Your Domain Name

Domain name forwarding lets you automatically direct your domain name’s visitors to…

Updating Your Domain Name Contact Information

It’s important to keep your domain names’ registrant, administrator, technical, and…

Accessing the Domain Control Center

F rom the Domain Manager, you can manage all of your domain name’s settings and…

Managing Domain Name Account Administrators

Instead of this feature, we recommend using our new tool – Account Access . For…

Forwarding Your Domain Name

If your account has more than 6 domains, you should see the List View , which…

About Donuts Domain Names              

Donuts is a domain name registry created by industry veterans with a goal to give…

Managing a Domain Name’s Subdomains              

In the DNS Manager, you can use the Zone File Editor to add, edit, or delete…

Managing DNSSEC for Your Domain Name              

Domain Name Security Extensions (DNSSEC) add a layer of security to your domain…

Transferring Away from Network Solutions

Before you can transfer your domain name registered with Network Solutions to us, you…

Transferring Away from Register.com

Before you can transfer your domain name registered with Register.com to us, you need…

Transferring Away from Tucows

Before you can transfer your domain name registered with Tucows to us, you need to…

Transferring Away from 1&1, Schlund + Partner, or GMX.net

Before you can transfer your domain name registered with 1&1, Schlund + Partner, or…

Transferring Your Domain from Another Registrar

You can use the instructions below to transfer a domain name from your current…

Transferring Away from Melbourne IT

Before you can transfer your domain name registered with Melbourne IT to us, you need…

Transferring Away from Enom

Before you can transfer your domain name registered with Enom to us, you need to…

Recovering Expired Domain Names              

You can attempt to recover expired top-level domain names (TLDs) during the renewal…

Managing Your DNS

Managing Your DNS

In the DNS Manager, you can use the Zone File Editor to add, edit, and delete zone file records for your domain names registered with us, registered elsewhere and hosted with us, or registered elsewhere and using our DNS (Off-site DNS).

More Managing Your DNS FAQ and Articles

Managing Your DNS Articles

Filtering Zone File Records

The Zone File Editor lets you filter the DNS records for your zone file. For example,…

Managing Your DNS Through Your Hosting Control Panel

If you need to change your hosted domain’s DNS, you can access our DNS manager through…

Managing Domain Names with Off-Site DNS

If you registered your domain name with another registrar, you can still manage its…

Nameservers to Use for Domains Registered Elsewhere & Hosted Here

If you registered your domain name with another registrar but are hosting it with us,…

Setting Nameservers for Your Domain Names

Nameservers control where your domain name reaches out when visitors access it. When…

What is DNS?

DNS, which stands for domain name system, controls your domain name’s website and…

Managing DNS for Your Domain Names

You can change which service your domain name uses for its website and email by…

Registering Your Own Nameservers/Hosts

Nameserver registration is unavailable for .eu domain names. If you need to create…

Premium DNS

Premium DNS

Premium DNS accounts offer a higher level of support and advanced features to add power, flexibility, and control to your DNS management.

More Premium DNS FAQ and Articles

Premium DNS Articles

Working with Advanced Settings in Premium DNS              

With Premium DNS, you can apply the following advanced settings to your domain names:…

Premium DNS FAQ              

What is Premium DNS? Premium DNS accounts offer a higher level of support and…

Enable Secondary DNS (Premium DNS)              

Our Premium DNS accounts let you enable Secondary DNS, which backs up your zone file…

Creating Vanity Nameservers in Premium DNS

In your Premium DNS account, you can create vanity nameservers — custom names…

Working with Premium DNS Templates

Premium DNS lets you create DNS templates and apply them to your domain names. With…

Upgrading to Premium DNS

By default, your customer account comes with Standard DNS, a basic version of the DNS…

Managing Premium DNS Account Administrators

If you want someone to manage the DNS for your domain names without having full access…

Enabling DNSSEC in Your Premium DNS Account              

If you meet the following criteria, you can enable Domain Name System Security…


HOSTING & SERVERS

Web Hosting

Web Hosting Articles

Adding FTP Users to Your Shared Hosting Account

Additional FTP users can upload and manage files in your hosting account. To Add…

Setting up Your Hosting Account

After you purchase a hosting plan, you need to set it up before you can use it to host…

Resetting Your Hosting Account (FTP/Panel) Password or Changing Its Username

You can reset or change the credentials you use to log in to your hosting account via…

Managing Your Hosting Account Subdomains

A subdomain is an easy way to create a memorable Web address for unique content areas…

What does it mean to get hacked?

“Hacked” is a term you hear thro wn around a lot — especially regarding websites…

Magento: Applying SUPEE-5344 (Web Hosting)              

Magento announced a critical security vulnerability with its software and issued a…

Creating MySQL or SQL Server Databases for Your Hosting Account              

All of our hosting accounts support MySQL databases. Windows (Hosting Control Panel…

Fixing DNS Issues for New Hosting Accounts              

When you set up your hosting account , we’ll let you know if your domain name’s DNS…

Migrating Windows Classic Accounts: FrontPage & Access End of Support

Over the coming weeks, we’re migrating customers using IIS 6-based Windows Classic…

Upload Files to Your Website (FTP)

To make your website visible on the Internet, you need to upload your website’s…

Removing Spanish-Language Support from the Hosting Control Panel

We are removing Spanish-language support from our Web and Classic Hosting account’s…

How do free hosting credits work?

We offer credits for free cPanel shared hosting accounts when you purchase some of our…

Hosting Account Getting Started Guide

This article only applies to Web & Classic Hosting. For more information, see What…

Changes in 4GH Hosting Pricing

As of January 5th, 2015, some customers with older 4G classic hosting plans may see an…

Mengimport Fail SQL Ke Dalam Pangkalan Data MySQL Menggunakan phpMyAdmin

Jika anda membuat sandaran atau mengeksport pangkalan data ke SQL fail, anda…

Managing Your Hosting Account Domains              

After you set up your hosting account, you can manage the domains it uses:…

VPS Linux

VPS Linux

Virtual Private Servers (VPS) uses servers that offer many of the capabilities and features of dedicated servers, including admin (root) access and dedicated IP addresses, but at a lower price. With VPS, servers are shared; however, accounts are effectively isolated allowing the user full control over the server space.

More VPS Linux FAQ and Articles

VPS Linux Articles

What software is installed on my Linux Virtual Private Server (VPS)?

The contents of your Virtual Private Linux server depends the Linux distribution you…

Securing Your Server Against the Heartbleed Vulnerability

Due to a major security flaw in OpenSSL, you should update your server to the newest…

Adding Resellers in Parallels Plesk Panel

You can create additional reseller accounts in Parallels Plesk Panel® so that…

Comparing Dedicated Hosting Control Panels

Hosting control panels offer unique interfaces, workflows and features. This chart…

Critical Paths for Your Linux VPS or Dedicated Server

The file directory on your Linux VPS or Dedicated Server contains a number of critical…

Requesting a Power Cycle for Your Server

If you cannot reboot your server, manually ( more info ), you can request a power…

VPS Windows

VPS Windows

Virtual Private Servers (VPS) use servers that offer many of the capabilities and features of dedicated servers, including admin (root) access and dedicated IP addresses, but at a lower price. With VPS, servers are shared; however, accounts are effectively isolated allowing the user full control over the server space.

More VPS Windows FAQ and Articles

VPS Windows Articles

Getting Started with Your Windows Server Using Parallels Plesk Panel 9.2

This guide will assist you in getting started with your Windows Virtual Private Server…

Comparing Dedicated Hosting Control Panels

Hosting control panels offer unique interfaces, workflows and features. This chart…

Securing Your Server Against the Heartbleed Vulnerability

Due to a major security flaw in OpenSSL, you should update your server to the newest…

Requesting a Power Cycle for Your Server

If you cannot reboot your server, manually ( more info ), you can request a power…

Dedicated Linux

Dedicated Linux

Dedicated hosting reserves a Web server for a single customer where the customer has exclusive rights to their server’s bandwidth, memory, and storage space. With a dedicated server, traffic and usage patterns of other customers do not affect performance.

Because of their available bandwidth, versatility, and consistent performance, dedicated servers are used for a variety of purposes, including gaming, database management, and traffic-intensive Web sites.

More Dedicated Linux FAQ and Articles

Dedicated Linux Articles

How do I run updates on my dedicated server?

All updates regarding patches, software, and bug fixes are the responsibility of the…

Critical Paths for Your Linux VPS or Dedicated Server

The file directory on your Linux VPS or Dedicated Server contains a number of critical…

Comparing Dedicated Hosting Control Panels

Hosting control panels offer unique interfaces, workflows and features. This chart…

Securing Your Server Against the Heartbleed Vulnerability

Due to a major security flaw in OpenSSL, you should update your server to the newest…

Requesting a Power Cycle for Your Server

If you cannot reboot your server, manually ( more info ), you can request a power…

What software is installed on my Linux dedicated server?

The contents of your dedicated Linux server depends on what kind of Linux distribution..

Dedicated Windows

Dedicated Windows

Dedicated hosting reserves a Web server for a single customer where the customer has exclusive rights to their server’s bandwidth, memory, and storage space. With a dedicated server, traffic and usage patterns of other customers do not affect performance.

Because of their available bandwidth, versatility, and consistent performance, dedicated servers are used for a variety of purposes, including gaming, database management, and traffic-intensive Web sites.

More Dedicated Windows FAQ and Articles

Dedicated Windows Articles

How do I run updates on my dedicated server?

All updates regarding patches, software, and bug fixes are the responsibility of the…

Getting Started with Your Windows Server Using Parallels Plesk Panel 9.2

This guide will assist you in getting started with your Windows Virtual Private Server…

Comparing Dedicated Hosting Control Panels

Hosting control panels offer unique interfaces, workflows and features. This chart…

Securing Your Server Against the Heartbleed Vulnerability

Due to a major security flaw in OpenSSL, you should update your server to the newest…

Requesting a Power Cycle for Your Server

If you cannot reboot your server, manually ( more info ), you can request a power…

Assisted Service Plan

Assisted Service Plan

Looking for a no-hassle server? Using our Assisted Service Plan, we take care of the heavy lifting for you, including set up, monitoring, and patching of your server.

More Assisted Service Plan FAQ and Articles

Assisted Service Plan Articles

Assisted Service Plan Details              

The Assisted Service Plan was a service we offered customers as an add-on to their VPS…


SITE BUILDERS

Photo Album

Photo Album

Photo Album is a quick and easy way to manage, edit and share your photos online! Organizing your photos has never been easier and sharing them with friends and family is a snap!

You can also set up login-free photo sharing with a personal domain making signing in easy for your friends and family.

Photo Album is the perfect online photo album solution for your pictures!

More Photo Album FAQ and Articles

Design Services

Design Services

Professional Web Services now offers a new suite of Web products and no longer sells such products as Standard and Deluxe websites. If you bought a PWS product before April 14, 2015, use the help articles in the Professional Web Services (Legacy) folder. If you have bought PWS since then, use the articles in the Professional Web Services folder.

More Design Services FAQ and Articles

Design Services Articles

Can I update my Web site after it is published to the Internet?              

Yes. You can update your website at any time. For more information, see Getting…

Request an Update to Your Website or Web Store

While the Professional Web Services team works on your project, you can use the Design…

What if I don’t like the website after it’s built?

We won’t build your site without your involvement. We’ll work with you every step of…

What’s my version of Professional Web Services?

Professional Web Services now offers a new suite of products and no longer sells such…

Can I add a database to my Web site?

Currently, Professional Web Services does not support the addition of databases to…

How do I view revisions?

Using the Design Manager, you can review your website, custom header, or logo. You can…

Instant Page

InstantPage

As the name implies, InstantPage lets you build a Web page in all of an instant. Just plug in your domain name and then and navigate the intuitive, easy-to-use dashboard to create a unique Web page that reflects your business or personality.

More InstantPage FAQ and Articles

InstantPage Articles

Managing the Background in InstantPage

InstantPage® lets you create a customized background that uses an image you…

Managing Apps in InstantPage

InstantPage® offers a variety of apps to enhance your website’s functionality. You…

Managing Social Media in InstantPage

InstantPage® lets you display icon links allowing your visitors to share your…

Managing Text in InstantPage

InstantPage® lets you add a title and description text to your website. You can…

Managing the Layout in InstantPage

InstantPage® gives you several options for the layout of your content blocks. You…

Managing Colors in InstantPage

InstantPage® lets you select colors for your website’s background, text, and…

Walkthrough: Setting up InstantPage for the First Time              

We no longer offer new InstantPage accounts. InstantPage® lets you set up your…

Website Builder Version 6

Website Builder Version 6 Articles

Associating Quick Shopping Cart with Website Builder              

You can associate your Website Builder and Quick Shopping Cart® sites to create a…

Changing Your Domain in Website Builder v6              

This only applies to Website Builder accounts that display app6.websitetonight.com…

Working with the Content Manager in Website Builder

NOTE: This article is for Website Builder version 6. Your version displays at the…

Aliasing Domains to a Website Builder v6 Account

You can assign multiple domains to your Website Builder site. The domains display the…

Logging in to Website Builder v6

NOTE: This article is for Website Builder version 6. There are two ways to log…

Which version of Website Builder do I have?              

We support two versions of Website Builder: version 6 and version 7. Here’s how to…

Website Builder Version 7

Website Builder Version 7

Website Builder Version 7 is an Internet-based Web design application. It lets users at any level quickly create professional-looking websites. Our drag-and-drop interface doesn’t require that you have any previous coding or HTML experience. Using Website Builder v7lays out the key articles for building your site.

More Website Builder Version 7 FAQ and Articles

Website Builder Version 7 Articles

Which version of Website Builder do I have?              

We support two versions of Website Builder: version 6 and version 7. Here’s how to…

Using Menu/Price List Widget in Website Builder v7

NOTE: This article is for Website Builder version 7. Your version displays at the…

Integrating Search Engine Visibility V1 with Website Builder v7

NOTE: This article is for Website Builder version 7. Your version displays at the…

Adding an Audio Player in Website Builder v7

Untitled Document NOTE: This article is for Website Builder version…

Add Alias Domains Account

NOTE: This article is for Website Builder version 7. Your version displays at the…

Getting Started with Website Builder v7

NOTE: This article is for Website Builder version 7. Your version displays at the…

Organize Pages with Navigation Menus

NOTE: This article is for Website Builder version 7. Your version displays at the…

Customize Your Navigation Menus

NOTE: This article is for Website Builder version 7. Your version displays at the…

Change Your Domain Name

NOTE: This article is for Website Builder version 7. Your version displays at the…

Add a Contact Form

NOTE: This article is for Website Builder version 7. Your version displays at the…

Using Website Builder v7              

NOTE: This article is for Website Builder version 7. Your version displays at the…

Connect Your Facebook and Twitter Page Themes               

NOTE: This article is for Website Builder version 7. Your version displays at the…

Publish Your Site              

NOTE: This article is for Website Builder version 7. Your version displays at the…

Add HTML Code to Page

NOTE: This article is for Website Builder version 7. Your version displays at the…

Use SEO Wizard in Website Builder v7 to Get Your Site Found Online

Want to get found on Google® or Bing®? The new SEO Wizard in Website Builder…

Add Google Analytics to Website Builder v7

NOTE: This article is for Website Builder v7. (For v6, see Add Google Analytics to…

Using Keyboard Commands in Website Builder v7

NOTE: This article is for Website Builder version 7. Your version displays at the…

Adding and Editing Tables

NOTE: This article is for Website Builder version 7. Your version displays at the…

Change Site Settings

NOTE: This article is for Website Builder version 7. Your version displays at the…

Place Items on Multiple Pages

NOTE: This article is for Website Builder version 7. Your version displays at the…

Change Themes with Website Builder v7

NOTE: This article is for Website Builder version 7. Your version displays at the…

Change Desktop View of Visitor Statistics Panel

Website Builder v7’s Statistics panel helps you get a better sense of who’s visiting…

Add Favicon

NOTE: This article is for Website Builder version 7. Your version displays at the…

Upload Files and Create Download Buttons

Website Builder v7 enables you to upload files of up to 30MB, and then link them to…

Change Display of Your Mobile Website

NOTE: This article is for Website Builder version 7. Your version displays at the…

Using Grid/Guides in Website Builder v7

To help keep your site pages looking their best, it’s important to align items on each…

Are there limits on uploading images to Website Builder v7?

Each image or file uploaded cannot be more than 30MB. While images with dimensions up…

Adding Blog or RSS Feed to Website Builder v7

With Website Builder version 7, you can display RSS feeds that let you subscribe to…

Backup Website

A backup of your site is automatically created whenever you publish it, restore it,…

Changing Background and Colors with Website Builder v7

NOTE: This article is for Website Builder version 7. Your version displays at the…

Adding and Editing Text

NOTE: This article is for Website Builder version 7. Your version displays at the…

Adding and Editing Images

NOTE: This article is for Website Builder version 7. Your version displays at the…

Adding Image Slideshows and Photo Galleries with Website Builder v7

NOTE: This article is for Website Builder version 7. Your version displays at the…

Adding Buttons, Shapes and Lines with Website Builder v7

NOTE: This article is for Website Builder version 7. Your version displays at the…

Adding Apps with Website Builder v7

NOTE: This article is for Website Builder version 7. Your version displays at the…

Linking Text or Images

NOTE: This article is for Website Builder version 7. Your version displays at the…

Checking Your Website Builder Account’s Bandwidth Usage

Your Website Builder account uses bandwidth when it sends or receives data with the…


EMAIL

Email

Email

Our IMAP and POP3 configured, personalized email accounts allow you to send and receive secure email communications. Each account can be customized and includes fraud and virus protection, spam filtering, and reliable service.

Our email accounts include Web-Based Email, a complete email client with an easy-to-use interface and loads of features: text-mail, greeting cards, message filtering, and much more.

More Email FAQ and Articles

Email Articles

Android: Setting up Workspace Email

We know you’re excited to get your email set up on your Android®. We should have…

Windows Phone: Setting up Email

We know you’re excited to get your email set up on your Microsoft® Windows phone….

iPhone: Setting up Workspace Email

Screen-by-Screen We know you’re excited to get your email set…

iPad: Set up Email

If you want to use your iPad® to check your WorkSpace Email email, we recommend…

Checking and Changing Email Regions for Workspace Email

To provide the best email services to our customers, we offer Workspace Email servers…

Setting up Your Email Address with IMAP

You can always use Workspace Webmail to send and receive email messages. Internet…

Setting up Your Email Address with POP

You can always use Web-Based Email to send and receive email messages. Post Office…

Outlook 2007: Setting up Workspace Email              

Screen-by-Screen Setting up Outlook is pretty quick…

Using a BlackBerry with Your Email

You can set up an IMAP or POP address on your BlackBerry® either through your hand…

What does my email bounceback mean?

When a mail server cannot send or deliver an email, it generates a “bounceback”…

Finding Your Email Settings with the Email Setup Center

The Email Setup Center is a one-page view of your account settings and helpful links…

Setting up Email on Your BlackBerry z10

You can set up your BlackBerry z10 to work with your Workspace Email or Hosted…

Android: Troubleshooting Email              

Use the following information to troubleshoot common issues when setting up email on..

Fax Thru Email

Fax Thru Email

Fax Thru Email provides you with your own fax number and enables you to send fax messages directly from your computer using our interface or your own email system. On the receiving end, Fax Thru Email processes and routes all incoming fax messages to your dedicated Fax Thru Email email address.

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Fax Thru Email Articles

Fax Thru Email Reference Guide

Use this article to reference the features of Fax Thru Email. From setting up your…

Sending Faxes Using Fax Thru Email

You can use Fax Thru Email to send faxes to U.S. and Canadian fax numbers….

Sending Faxes from Mobile Devices Using Fax Thru Email

You can send a fax from your mobile device by logging in to the email account that you…

Receiving and Viewing Faxes in Your Email from Mobile Devices

If you receive a Fax Thru Email fax in your email account, you can access it by…

Setting up Your Fax Thru Email Account

Sending and receiving faxes via the Internet is easy with Fax Thru Email. You can…

Calendar

Calendar

Calendar provides an easy-to-use, robust interface for time management, scheduling, and planning. You can schedule events and tasks for yourself, as well as, track resources, create groups, and interact with other users. In addition, you can customize your calendar, track task progress, and work with attachments.

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Calendar Articles

Scheduling Calendar Events

Events in Calendar are occurrences with definite start and end times, such as meetings…

Creating Calendar Tasks

Tasks in Calendar are to-do lists of objectives, such as reports and assignments. You…

Online Storage

Online Storage

Online Storage is a browser-based application that allows you to store and access your important files, safely and securely—online. Like a folder on your hard drive, Online Storage lets you back up your files and store them in a safe place. You will have access to your files 24/7, you can share your files with others, and you can even encrypt your files for an extra level of protection.

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Online Storage Articles

What is Online Storage?

Online Storage is a browser-based application that allows you to store and access your…

Online Storage Reference Guide

Use this article to reference all the robust functionality of Online Storage. From…

Adding Files and Folders to Online Storage

Online Storage lets you upload files from any computer, organize them into folders,…

Hosted Exchange Email

Hosted Exchange Email

Hosted Exchange Email is available with select Personal and Group Email plans. Microsoft Outlook and Group Microsoft Outlook plans allow you or your team to manage email with the features and layout you already know and love with Outlook 2007 or Entourage 2008. All of our Hosted Exchange Email plans also include Outlook’s powerful shared calendar feature, giving your team members the ability to collaborate, plan and schedule meetings, and share a global address book

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Hosted Exchange Email Articles

Getting Started with Microsoft Hosted Exchange Email

When you configure your Hosted Exchange Email account, the setup wizard helps you…

Backing up Your Email with Outlook

To prevent data loss, we recommend backing up your email. You can easily and routinely…

Using an Android Mobile Device with Hosted Exchange

On an Android® Mobile Device, Hosted Exchange not only lets you send and receive…

Using Your iPhone or iPad with Hosted Exchange

On an iPhone® or iPad®, Hosted Exchange not only lets you send and receive…

Updating DNS Records for Hosted Exchange

For your Hosted Exchange Email account to work properly, you need to modify your…

Setting up Email on Your BlackBerry z10

You can set up your BlackBerry z10 to work with y our Workspace Email or Hosted…

Switching to a Hosted Exchange Email Account

Here’s the Lowdown: These instructions assume you set up your Hosted Exchange Email…

Hosted Exchange Reference Guide

Welcome to Hosted Exchange! In a just a few steps, you can set up your mailboxes to…

Logging in to Your Hosted Exchange Email Account              

From the Hosted Exchange Email Manager, you can manage your organizations, mailboxes,…


SECURITY

SSL Certificates

SSL Certificates

An SSL certificate is a digital certificate that authenticates the identity of a Web site and encrypts information that is sent to the server using Secure Sockets Layer (SSL) technology. SSL certificates—built around stringent, industry-leading authentication measures—allow Web site owners to secure all online transactions with up to 256-bit encryption. An SSL certificate on a Web site ensures that sensitive data is safe from prying eyes.

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SSL Certificates Articles

What is a Multiple Domain (UCC) SSL Certificate?

A Unified Communications Certificate (UCC) is an SSL certificate that secures multiple…

Generating a Certificate Signing Request              

To install a digital certificate, you must first generate and submit a Certificate…

Como Atualizar O Algoritmo De Assinatura Do Seu Certificado Para SHA-2

Se você usa um certificado SHA-1, precisa alterar o algoritmo da sua assinatura…

Renewing Your SSL Certificate

Renewing your SSL is a multiple-step process that varies depending on your certificate…

Google Chrome: SSL-Sertifikatet Mitt Sluttet å Fungere

Hvis sertifikatet ditt fungerte før mars 2015, og du nå ser følgende feil, kan…

Google Chrome: Il Mio Certificato SSL Non Funziona Più

Se il certificato funzionava prima di marzo 2015 e ora compare l’errore seguente,…

Google Chrome : Mon Certificat SSL Ne Fonctionne Plus

Si votre certificat fonctionnait avant mars 2015 et que l’erreur suivante…

Google Chrome: Mij SSL-Certificaat Werkt Niet Meer

Als je certificaat tot maart 2015 nog werkte en je nu de volgende fout ziet, moet…

What are SSL Certificates?

An SSL (Secure Sockets Layer) certificate is a digital certificate that authenticates…

Verifying Your SSL Certificate Request

After requesting your certificate ( more info ), we validate that you control the…

What is an intermediate certificate?

Intermediate certificates are used as a stand-in for our root certificate. We use…

What is a Wildcard SSL certificate?

Wildcard SSL certificates secures your website URL and an unlimited number of its…

Installing an SSL: Server Instructions

Once your SSL certificate has been signed and issued, we will send you an email…

How does an SSL certificate work?

An SSL certificate ensures safe, easy, and convenient Internet shopping. Once an…

Which SSL do I need?

Some websites or server configurations require a specific type of SSL. Use these…

Getting Started with SSL Certificates              

An SSL certificate on your website builds a secure, encrypted connection between the…

Code Signing Certificates

Code Signing Certificates

Content publishers use code signing certificates to append digital signatures to their products. A digital signature proves the identity of the creator and validates that content has not been tampered with since it was originally distributed. Code signing digital signatures can be used to sign content including software components, macros, firmware images, virus updates, configuration files or other types of content for secure delivery over the Internet or other mechanisms.

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Code Signing Certificates Articles

Converting Code Signing Certificates to Different Formats

There are different scenarios for converting code signing certificates, these are the…

Requesting a Code or Driver Signing Certificate

When you request code or driver signing certificates you’re ensuring users who…

Generating a Certificate Signing Request for Code Signing Certificates

When you request a code signing certificate, you need to provide a certificate signing…

Java Code Signing: Generating a CSR

As of Jan. 2014, all Java apps running in Web browsers require code signing…

Signing Windows Code with Microsoft SignTool

Our code signing certificates can be used to sign a variety of different…

Installing a Code Signing Certificate in Windows

After the information submitted during the purchase process has been validated, an…

Exporting a Code Signing Certificate from Internet Explorer or Firefox

Once you install a Code Signing certificate in your browser, you might want to export…

About Code Signing Certificates

Content publishers use Code Signing certificates to append digital signatures to their…

What are Code Signing and Driver Signing certificates?

Code Signing certificates attach a digital signature to code to validate that the…

Converting an Exported PFX Code Signing File to PVK and SPC Files Using Windows              

Once the code signing certificate has been installed on your browser, you can export…

Sitelock

SiteLock

Website Protection identifies security issues on your website that could allow a hacker to steal information, deface your site, or infect your customers. Site Scanner’s daily vulnerability scan looks for threats and categorizes them by severity with an easy-to-read scorecard and gives you recommendations on how to fix them.

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SiteLock Articles

Identifying, Removing, and Preventing Malware on Your Hosting Server

Malware is short for malicious software. It’s a catch-all term that describes harmful…

Logging in to SiteLock

After setting up SiteLock ( Standalone / Server ), you’ll…

Changing Your SiteLock Language Preference

SiteLock offers multi-lingual support. If your language doesn’t automatically default…

Performing SiteLock Scans on Demand

Though SiteLock™ automatically scans your site, you can request to perform most…

Adding SiteLock’s Trust Seal to Your Site

If your website is vulnerability-free, SiteLock™ lets you display a Trust Seal…

Configuring SiteLock SMART Scans

SiteLock’s SMART scans not only scan your website for malware, it also removes known…

Setting up SiteLock

SiteLock™ is a security-enhancing tool for your website. It offers a number of…

Fixing Issues SiteLock Detects

If SiteLock’s scans ( more info ) detect compromises or vulnerabilities, it offers two…

Upgrading Your SiteLock Account

If you want to add features to your SiteLock account, such as SMART scans or…

Changing SiteLock Email Settings

By default, SiteLock emails notifications to the email address on your Kore Domains…

Verifying SiteLock Domain Ownership

Before SiteLock™ can completely scan your site, you need to verify that you own…

SiteLock’s Glossary of Hacks

While hackers can get creative with how they compromise a site, there are things they…

Understanding Your SiteLock Malware Scan Report

SiteLock’s Malware Scan checks your website’s pages for for malware signatures, links…

What types of scans does SiteLock offer?

SiteLock™ offers different types of scans to find vulnerabilities and compromises…

Which of my domain names will SiteLock scan?

When you set up your SiteLock account on a domain name ( more info ), it will scan…

SiteLock Features

SiteLock offers customers a simple tool to perform a really complicated task:…


BUSINESS

Quick Shopping Cart

Quick Shopping Cart

Quick Shopping Cart helps you quickly and easily build a professional, high-quality, online store that can operate as its own dedicated Web site (www.best-widgets.com) or as a sub-domain linked from your existing Web site (www.shop.best-widgets.com).

There are several plan options designed to meet the needs of any size online business. You can design the look of your store; add products to your catalog; and select shipping, payment, and tax options. After you set up your store, publish it and you’re in business.

More Quick Shopping Cart FAQ and Articles

Quick Shopping Cart Articles

Using the Media Gallery in Quick Shopping Cart              

The Media Gallery manages the images, PDFs, and SWF files you upload to Quick Shopping…

Walkthrough: Setting up a Product in Quick Shopping Cart

This article is part two of our Quick Shopping Cart® Walkthrough series, designed…

Walkthrough: Designing Your Store in Quick Shopping Cart

After you set up Quick Shopping Cart®, you need to configure several aspects of…

Walkthrough: Configuring Order Processing in Quick Shopping Cart

This article is part three of our Quick Shopping Cart® Walkthrough series,…

Publishing Your Quick Shopping Cart

Publishing your Quick Shopping Cart storefront creates your Online Store and moves it…

Managing Drop Ship Warehouses in Quick Shopping Cart

Quick Shopping Cart® lets you set up drop shipping — when a third party…

Using Meta Tags for Promotion with Quick Shopping Cart

Custom meta tags allow you to specify the content of the Title tag and the Description…

Managing Orders in Quick Shopping Cart              

Orders are assigned and organized by invoice number. You can view and search for…

Express Email Marketing

Express Email Marketing

Express Email Marketing is an online service that helps you connect with your customers, members, and contacts through permission-based email marketing. Express Email Marketing helps you build and maintain a 100% permission-based subscriber list, nurture customer relationships, and grow your business through the scheduled delivery of email newsletters, announcements, promotions, and other targeted email campaigns.

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Express Email Marketing Articles

Adding Contacts to Your List Manager in Express Email Marketing

You can add Contacts or import your Contact list into Express Email Marketing®….

Creating an Express Email Marketing Survey

Use the Express Email Marketing survey builder to create and maintain your surveys….

Setting up Express Email Marketing

Express Email Marketing® is an online service that connects you with customers,…

Tips for Using Express Email Marketing

We’ve identified a few areas where Express Email Marketing® users have questions,…

Import Existing Customer Lists in Express Email Marketing

To expedite the creation of your Express Email Marketing® Contact base, update…

Viewing Response Reports

Express Email Marketing® provides four different types of response reports, based…

Getting Started with Express Email Marketing Surveys              

With Express Email Marketing Surveys, you can easily collect and view your audience’s…

Merchant Accounts

Merchant Accounts

Make it easy for customers to pay for your products and services: A Merchant Account makes e-business simple. Increase sales, cut paperwork and reduce risk – our partners authorize credit card purchases, process them and deposit the proceeds into your account.

More Merchant Accounts FAQ and Articles

Merchant Accounts Articles

Can I use your merchant accounts if I host my domain through a different company?

Yes, you may host with another company and still use our merchant account services….

Are there requirements to apply for a merchant account for a Web site?

The following requirements may have to be met to apply for a merchant account:…

Search Engine Visibility

Search Engine Visibility

Search Engine Visibility is an Internet-based search engine optimization and submission tool that enables users to position their Web sites for top rankings with the leading search engines and directories, including Google, Yahoo!, and MSN Search.

More Search Engine Visibility FAQ and Articles

Search Engine Visibility Articles

Compare Optimization SEV and SEV V1              

While there’s no guarantee that Search Engine Visibility will boost the list ranking…

What Is Search Engine Optimization And Why Should I Care?              

What is Search Engine Optimization? Search Engine Optimization (SEO) is the process…